FAQs

Is The Little Ones a UK based company?

Yes. The Little Ones is a UK based company with head offices in London. All fulfilment centres are UK based and products are shipped using Royal Mail 48 Hour Delivery or Next Day Special Delivery. 

Are your items safe for children? 

All our items are quality checked and sanitised before being processed and packed in a warehouse which adheres to social distancing and sanitation rules. Our items also come with tagged safety instructions so you can rest assured they are safe for you and your little ones. 

What if I can't find what I am looking for?

If you are looking for a particular item and you cannot find it on our site, please contact us as we are always expanding our range of products available. 

What are your shipping rates?

Please see our shipping and delivery information here. 

Is my order secure?

Yes. Here at The Little Ones, we understand your concerns over Internet security. Because we share your concerns, we have a highly secure online ordering process - one that lets you shop and order with confidence.The result is a Web site that offers you the high level of service, convenience and trustworthiness our customers have come to expect.

What forms of payment do you accept

We accept all forms of card payment online - we do not except postal orders, cheques or external vouchers. 

What is your return policy?

Please view our return policy here.